It's Official! - We have Office of Fair Trading Approval

The removal industry's guarantee of the highest standards of trading and customer service

It's official. Members of BAR (British Association of Removers), which includes Schofield Removals Company, now operate to a strict Code of Practice approved by the Office of Fair Trading. You can't get a better recommendation than that! In plain english it means that the OFT, an independent government body is policing the behaviour of a significant sector of the removal industry. If you see either of these logos on documents or website of a removal company you know you'll be taken care of.

To go into more detail, BAR membership and OFT backing guarantees to you that Schofield Removals is:

• trustworthy.
• committed to treating you fairly should a problem arise.
• steadfast in providing good customer service.
• known for supplying clear information about their services.
• reliable for providing user friendly, straightforward and quick procedures for dealing with customer complaints.
• recognised for using clear and fair contracts.
• bound to offer free or low-cost despute resolution such as arbitration or an ombudsman.
• consistent in offering you more rights than the law gives you.

Not only Official approval but independent approval and review by you the customer too!

It is also a requirement of the OFT approved Code of Practice that BAR members, like Schofield Removals, conduct consumer satisfaction surveys and make this measurement of their service performance public. So if you are a past customer or a potential customer we encourage you to go along to ReferenceLine:

You can see if we practice what we preach. Good or bad our customers will tell you what they think of us and our standard of service. As a customer you are most welcome to pass verdict on us, too.

So' now there is no choice when selecting a removal company in Essex, Suffolk, Colchester and Ipswich areas

For full goverment approved, protection and guarantee of customer satisfaction and years of expert experience you have only one option - call on Schofield Removals for all your removal, storage and packing material needs. Our customers are saying this!