Identify to our representative all the possible access restrictions and obstruction at your old and new properties.

Provide a map showing your new address. Supply a rough floor plan of your new property marked with room names corresponding with the packing box names.

Before moving day have all your light fittings taken down and have all gas and electrical appliances disconnected. Removal crews are not certified to carry out these tasks.

Fridges and freezers should be empty, defrosted and dry ready for transit

Clearly label objects that are to be left behind

Point out to our removal staff any items requiring special attention

When you sign the acceptance of estimate check your new address and telephone numbers are correct.

Supply us with an emergency contact number before and during the removal day.

Before our crew leave, please make a final check that nothing has been left behind. Also please check that nothing that should be left has been loaded in error.